The process

Process overview

The process starts with you contacting us to tell us a little about your business and your needs. We can discuss whether Sapman v12 is a potential solution and arrange for us to visit you to further discuss your needs and offer a demonstration of the software.

Based on that visit you may like us to leave a computer with you with the software loaded so that you may explore further at your convenience. Even better, we can have the software installed on your computer – a single user system is free and this allows for non-time limited evaluation. Additionally if you are a larger or more complex user you may wish to arrange a visit to our demonstration suites in Bristol and Loughborough to spend a day or two with the software with an expert to hand.

If you decide to use Sapman v12, the process involves seven simple steps:
  1. Identify customer needs
  2. Install the software
  3. Set up the system – system design and tailor to the business needs
  4. Test the system set up
  5. How to use the system – training the customer / training the trainer
  6. System migration – data transfer
  7. Completion of the project – system review and GO LIVE!

If Sapman v12 doesn’t work exactly the way you want it to then challenge us to make it work that way. Our customers use Sapman v12 because we made it work for them, exactly how they needed it to work.

Continue to "Pricing and sponsored development"

What our clients say

"We asked SMS to design and implement a new function within V12 to fit one of our major customer’s requirements. SMS interpreted our needs and have successfully carried out the works. We have a very good working relationship and would recommend working with them."

Keith Zelkha, Director, Luso Electronics

"V12 was a complete transformation for our business back in 2014, with the added bespoke service and repair package designed by the SMS team the customer input and traceability became seamless."

Mike Perkins, Managing Director, Encoders UK Ltd

Encoders

"Sapman V12 has been carefully designed to be powerful, flexible and yet easy to use. As a user of the original Sapphire V10 product since 2004 we are very pleased to be staying with SMS Limited and adopting their Sapman V12 product on Microsoft SQL Server."

Andrew Keys, IT Manager, Lakeside Food Group

Lakeside Food Group

Get in Touch

T 0333 456 12 12 E info@sapmanv12.co.uk

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Address

Bristol Office & Demonstration Suite: 10 Harts Croft, Brimsham Park, Yate, Bristol, BS37

Midlands Office: Advanced Technology Innovation Centre Science and Enterprise Park, Loughborough, LE11 3QF

Scotland Office: Development & Support Centre : Tayside Software Centre, Dundee DD2 1TY

Sapman V12 is a trading name of Sapphire Manufacturing Systems Ltd. registered in England. Company registration no. 03260195